Pavlina Greatorex BA (Hons)

Based in Eastbourne, East Sussex
T: +44(0)7706 911207 E: pavlinagreatorex@gmail.com W: pavlinagreatorex.co.uk

KEY SKILLS

Customer care and support | Teamwork | Event organisation | Creativity | Positivity | Good work ethic | IT literate | Time management | Motivated | Personable | Attention to detail

PROFILE

I am an enthusiastic and creative person who loves meeting and working with people. I enjoy being an effective member of a team and work with a proactive       “can do“ attitude. I am eager to take responsibilities for my own tasks and am happy completing deadlines on time.

My main fields of experience are within customer support, sport, cultural and educational event organisation and marketing.

I am at my best making people feel comfortable in their surroundings and together with my previous experience in event management and marketing, feel that I could bring a positive approach to your organisation.

EXPERIENCE

Marketing Coordinator and Evening Centre Administrator | ACRES, Uckfield College, East Sussex County Council | February 2019- August 2024

• Working within the business development team
• Creating marketing materials
• Promoting courses for adults
• Organising events, diary and time management
• Liaising with professionals within other companies and colleges
• Accurate data input, updating data in the internal computer system
• Providing support to tutors and students through clear concise communication
• Ensuring company policies are met

Barista | Georgio‘s Coffee House, Eastbourne | April 2016 – September 2018

• Customer service, taking orders and cash or card payments
• Ensuring Health and Safety guidelines are met
• Answering customer enquiries and advising on allergens
• Assisting with the cleanliness of the store and equipment

Photo/Video Diarist | The Belle Tout Archaeological Project, East Sussex On behalf of The National Trust | 6th – 21st September 2016

• The production of a photographic and video diary of an archaeological excavation
• Conducting interviews with archaeologists and volunteers from the National Trust
• Video editing, preparation of materials for the National Trust’s „Living On The Edge – 5000 Years By The Sea“ exhibition and archive

Front of House Staff | Jamyang Meditation Centre, London | November 2014 – February 2015

• Meeting and greeting guests, providing tours of the centre, offering information about the centre and courses
• Answering the phone and providing customer service, answering customer enquiries
• Preparing rooms for wellbeing courses, meditations and other activities
• Housekeeping: ensuring a standard of cleanliness and tidiness
• Preparing rooms for guests

Event and Export Assistant | Yedoo Scooter and Bike Producer, Prague | October 2012 – September 2017

• Events organisation in the UK and Europe, contract assignments, logistics and financial management
• Website administration, updating online information and promotional materials
• Customer care and support
• Preparation of materials for the registration of trademarks for the United States market
• Sales in the UK market, meetings with wholesale customers, creation of price lists, transport organisation
• Organising participation at the Eastbourne Cycling Festival 2016
• Organising participation at the Toy Fair, London 2016 and the Spring Fair, Birmingham 2017
• Participation at children’s events, creation of activities, races and games
• Participation at the Tour De France 2013 as support for the Kick France project
• Product video shooting
• Direct sales, financial management (cash and cashless) and administration
• Barter agreements with other organisations

Evening Team Manager, Svandovo Theatre, Prague | April 2012 – October 2014

• Managing a team of 25
• Leading job interviews
• Communicating with accountancy department, production team, marketing managers and actors
• Financial management: cash operations, liaising with cashiers and sales department
• Collection of merchandise statistics, creation of rotas
• Dealing with customers and ensuring the smooth running of each show, readying the auditorium
• Supervising special occasions: school visits, company bookings, opening nights, music events

EDUCATION AND TRAINING

Bachelor’s degree, BA (HONS) Media Studies and Arts Management: Audio-visual communication, theory of the theatre | 

Jan Amos Komensky University, Prague | 2010- 2013

A Levels English and Maths |Prague

NCFE CACHE Level 2 Understanding Nutrition and Health | East Sussex College Group 

QA Level 3 Emergency First Aid at Work | Innamincka Training Services